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Delivery Information

Shipping Costs Explained

We aim to deliver most of our products FREE OF CHARGE. However, if applicable, any ‘Standard Express Shipping’ charges are displayed and can be found on the individual product detail pages. Once you have chosen the delivery location the full delivered costs will be displayed.

 

A full list of Zones and charging criteria is as follows;

Details of delivery charges by Zone;

Zone A Mainland England, Wales and Scottish Lowlands Standard Express Shipping rates apply.
Zone B Scottish Highlands Additional charges apply.
Zone C Northern Ireland Additional charges apply.
Zone D Off-Shore Islands Additional charges apply.
Zone E Southern Ireland Additional charges apply.

For non 'Standard Express Shipping' locations, please contact us for a specific delivery quotation, including any additional shipping charges, prior to purchase.

Delivery to mainland Europe can also be arranged at competative rates. Please ask for a quotation.

Standard Express Shipping

Insurance
Our ‘Standard Express’ delivery includes full shipping insurance. On the very rare occasion that goods are damaged in transit, please ensure the delivery note is marked accordingly to reflect this at the time of the delivery. This is a requirement of the delivery insurance.

Timescales and Service
For most of our products, unless otherwise stated on the specific 'product details' page, your order will be despatched from our fitness store on the next working day after cleared payment is received. This is then via an overnight delivery service on a Monday to Friday basis. Unfortunately we cannot specify a time for the delivery unless by prior arrangement (see below).

Order Tracking
Upon completion of your order you will be given web based tracking details to enable you to view the shipping status of your order. All our products are delivered by our world class freight partner.

Additional Shipping Services - Timed or Saturday deliveries
Please note, Saturday or ‘time specified’ deliveries can be arranged, but do carry a delivery surcharge on most occasions. Please contact us prior to purchase if you require any ‘Additional Shipping Services’.